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We typically respond to all inquiries within 2-4 hours during business hours (Mon-Fri, 8am-8pm EST). For urgent issues, our 24/7 live chat is available for immediate assistance.
Yes! All GoatGenie customers have access to phone support. Call us at 1-866-GoatCRM during business hours, or schedule a call through your account dashboard.
Absolutely! We offer personalized demo calls where we'll walk you through the platform and answer all your questions. Use the form above or visit our homepage to schedule a time that works for you.
Yes! Every new customer gets a complimentary onboarding call to help set up their account, configure workflows, and get started on the right foot. We also offer weekly training sessions for all users.