At GoatGenie, we aim to provide you with efficient and cost-effective communication solutions. Our SMS fees and charges are designed to be transparent and reflect the wholesale pricing of the carriers we work with. We believe in simplicity and passing on the best possible rates to you.
All text messages, calls, and emails are billed based on the carriers' pay-as-you-go pricing model. GoatGenie acts as a conduit, ensuring you benefit from competitive rates. To view your transaction history and associated costs, please follow these steps:
Go to your account's billing section in the GoatGenie dashboard.
Navigate to the "See Transactions" section to access a detailed breakdown of all your transactions and costs.
Charged per segment (up to 159 characters each)
per segment
Inbound and outbound call pricing
per minute
Pay-as-you-go email pricing
per email sent
Example: 10,000 emails = $10
The cost of SMS messages is calculated based on segments, with each segment accommodating up to 159 characters. It's important to note that longer messages may be split into multiple segments, increasing the overall cost.
We recommend keeping your messages concise and avoiding the use of emojis or complex characters whenever possible. Emojis and special characters can significantly increase the cost of texting as they reduce the character count per segment.
All GoatGenie plans include a one-time setup credit to get you started:
one-time setup credit
After using your setup credit, pay only for what you use with transparent pay-as-you-go pricing.